CTo begin, it is crucial to review your paperwork. The reference number can be located on various documents such as papers, warranty card, and sometimes even on the case itself. In case you are unable to access these documents, certain brands engrave the reference number on the caseback. Sometimes, there might be two numbers engraved on the caseback: one representing the serial number (a unique identifier for your watch) and the other denoting the reference number. If you are still uncertain about your reference number, please provide us with as many pictures as possible, including the caseback, and our team will assist you accordingly.

The value of your watch is determined by several factors: its condition, accessories (such as the box and papers), and the current market value.

Upon receiving your submission, our team diligently strives to provide you with an evaluation within the initial 48 hours.

There may be opportunities for negotiation based on the payment method for any outstanding payment or by providing additional supporting information about the watch being traded in. We encourage you to speak with your Client Advisor to gain a thorough understanding of the offer and explore the potential for a more favorable deal.