Satisfaction Guarantee

Welcome to Gotham City Timepieces, where our passion for fine Swiss watches is matched only by our impeccable reputation. For years, we have been the trusted dealer of luxury timepieces, expanding from a single NY showroom to one of the world's largest online destinations.

We understand that choosing a luxury watch is a significant decision. Rest assured, our commitment to Quality, Value, and Service is unwavering. Your satisfaction is our top priority, and it's what has fueled our success for years.

Don't just take our word for it. Explore independent sources like Google, chrono24, and eBay to see why our customers rave about their 100% satisfaction. When you shop with Gotham City Timepieces, you can have complete peace of mind.

Introducing our Triple Guarantee, offering you a worry-free, risk-free purchase:

1. Best Deal Guarantee: Discover the true meaning of value with our luxury watches. It's not just about a low price, but about finding a watch of exceptional quality. Enjoy the added bonus of free domestic shipping - a standard feature at Gotham City Timepieces. Rest assured, we always deliver the best value. That's our Best-Deal Guarantee.

2. Authenticity Guarantee: Each watch in our collection undergoes meticulous inspection by a master watchmaker, ensuring authenticity. Should a pre-owned watch undergo restoration, any customized bezel, gem, or adornment will be fully disclosed. These industry-standard improvements often add to the watch's value.

3. 12-Month Limited Warranty: We stand behind our watches. If your timepiece experiences a manufacturer's defect within the first 12 months, we will repair or replace it at absolutely no cost to you. Your satisfaction is our priority. For more details, refer to our Limited Warranty.

Join our horological world and experience the excellence of Gotham City Timepieces.